All UK NARIC evaluations are subject to the following standards of service:

1. Applicant refers to the individual, group or entity that has requested the services of UK NARIC in order to provide an evaluation statement of a given international award.
2. On receipt of all necessary documentary evidence, UK NARIC will complete a written application within 10-15 working days of arrival in the offices of UK NARIC. However, this period is not guaranteed in some cases, such as those requiring additional, in depth research, the applicant will be informed.
3. The applicant shall bear sole responsibility for ensuring the accuracy of the applicant's details supplied to UK NARIC.
4. UK NARIC will not take responsibility for original documents and can not be held responsible for loss of paperwork in the post. In order to process an application UK NARIC requires photocopies of original certificates, photocopies of certified translations and photocopies of transcripts. In line with the Data Protection Act (1998), all documents will be destroyed three months after completion, using a shredder to protect the identity of the applicant.
5. UK NARIC may refuse to process or post the whole or any part of the applicants details if UK NARIC deems those details to be offensive or inappropriate or in its absolute discretion it believes those details to be inaccurate, untrue or a forgery.
6. UK NARIC will take all reasonable steps to ensure provision of a high quality service but will not guarantee that the provision of the service will be uninterrupted or error-free.
7. UK NARIC can not guarantee to supply the service subject to the effects of the failure or interruption of services provided by third parties.
8. These terms and conditions shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

Data Protection

Personal data provided to UK NARIC will not be passed on to third parties, without the express written permission of the applicant, and will only be used by UK NARIC to provide the applicant with information about their application and other services provided by UK NARIC that may be relevant to the applicant. The applicant may ask whether we are storing personal information about the applicant by emailing us at customer.services@naric.org.uk and, if required, we will provide the applicant with a copy of the personal data held in the form of an email. We will ask for proof of an applicant's identity before providing any information and reserves the right to refuse to provide information requested if identity is not established. We will also charge an administration fee for this service.